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How 0bet Handles Your Personal Information

Your account data, payment details, and browsing activity on 0bet are handled with clear rules — what we collect, why we collect it, and how you can request changes.

Account Data ProtectionbKash, Nagad & Rocket Payment PrivacyCookie ControlsData Retention Policy
0bet How 0bet Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or delete the personal data we hold on your account, contact our support team directly. We aim to respond to data requests within a reasonable timeframe. Your request should include your registered account email and the specific data you are asking about.

Email Support Send your data request to our support address from your registered account email. Include your account ID and the specific information you need reviewed or removed.
Live Chat Open the live chat window from your account dashboard. Our Bangladesh support team can log your data request and escalate it to the right team.
Account Settings Some data — like your contact details and notification preferences — can be reviewed and updated directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every layer of your account — from login to payment processing. Here is how we handle the key areas of your data.

Payment Data Security

bKash, Nagad, and Rocket transaction references are encrypted in storage. We retain only what is needed for payment reconciliation and fraud checks — not your wallet credentials.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Login sessions are protected with OTP verification sent to your registered mobile number. If you notice unrecognised activity, use the account security page to flag it immediately.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request deletion of non-essential data by contacting support.

Common Questions About Your Privacy on 0bet

Straight answers to what our account holders ask most about data, cookies, and their rights.

We collect your name, email address, mobile number, and the payment method you register — such as bKash, Nagad, or Rocket. We also log device and session data for security purposes.

No. We record transaction references and amounts for payment reconciliation, but we never store your mobile wallet PIN, password, or full account credentials for any payment method.

Email our support team from your registered account address with your account ID and the data you want to access. We will respond with the relevant information within a reasonable timeframe.

Yes. Contact support via email or live chat and specify what you want removed. Some data must be retained for regulatory and fraud-prevention reasons, but non-essential records can be deleted on request.

We use session cookies to maintain your login and analytics cookies to understand site usage. You can adjust or block cookies through your browser settings; some features may not work without session cookies.

Access is restricted to staff with a direct operational need — payment processing, account verification, and fraud prevention teams. We do not share your data with third parties for marketing purposes.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.