Reference

Terms That Govern Your 0bet Account

These terms set out what you agree to when you open and use a 0bet account, including how your wallet, deposits, and access work. Access to 0bet depends on your local law and whether your region is eligible — read this before you start.

Account eligibilityWallet & payment rulesAccess by eligible regionYour responsibilities
0bet Terms That Govern Your 0bet Account
HOW WE OPERATE

How 0bet Handles Your Account Data

We hold your account data only as long as your account is active or as required by applicable rules. You can request a copy of the data we hold, ask us to correct inaccuracies, or close your account through the account settings page or by contacting support. Security on your account is enforced through OTP verification on login and on withdrawal requests — your mobile number is the key, so keep it current in your profile.

Data Retention

We keep your account records while your account is open and for the period required after closure. You can request deletion once that period ends.

Account Security

Every login and withdrawal triggers an OTP to your registered mobile number. If your number changes, update it in account settings before your next session.

Access Requests

To see, correct, or export the data tied to your account, submit a request through live chat or email. We process access requests within a reasonable timeframe.

Who to Contact

For any data or terms concern, our support team is the first point of contact. Escalation paths are available if your issue is not resolved at first contact.

TERMS CONTACT

Questions About These Terms

If something in these terms is unclear or you need to raise a concern about your account, reach our support team through the channels below. For wallet-related disputes involving bKash, Nagad, or Rocket transactions, have your transaction reference ready when you contact us.

Team online

Live Chat

Reach us directly through the chat widget in your account dashboard. Available for account and terms queries during our support window.

Email Support

Send detailed terms or account questions to our support address. We aim to respond within one business day for written queries.

Help Centre

Our help centre covers common account, wallet, and eligibility questions. Check there first for answers about bKash, Nagad, and Rocket transactions.

Common Questions on These Terms

These are the questions we hear most often about account rules, eligibility, and how these terms apply to your wallet and access.

Account opening is available to individuals in eligible regions where access is permitted under local law. You must meet the age requirement in your jurisdiction and agree to these terms before registering.

No. Each person may hold one account only. If we find duplicate accounts linked to the same identity or device, both accounts may be suspended pending a review.

Keep your mobile wallet transaction reference. Contact support via live chat with that reference and we will trace the deposit on our end. Most cases are resolved once the transaction is confirmed.

Send a data access request through live chat or email support. Include your registered mobile number so we can verify your identity before releasing any account information.

We post updates to these terms before they take effect. Continuing to use your account after the effective date means you accept the changes. Close your account beforehand if you do not agree.

Request closure through account settings or support. Any balance in your wallet is returned to your verified bKash, Nagad, or Rocket account after identity verification is confirmed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.